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Scientific Article details

Title Emotional Durability Design NineA Tool for Product Longevity
ID_Doc 7845
Authors Haines-Gadd, M; Chapman, J; Lloyd, P; Mason, J; Aliakseyeu, D
Title Emotional Durability Design NineA Tool for Product Longevity
Year 2018
Published Sustainability, 10, 6
DOI 10.3390/su10061948
Abstract How can we develop products that consumers want to use for longer? The lifetime of electrical products is an ongoing concern in discussions about the circular economy. It is an issue that begins at an industry level, but that directly influences the way in which consumers use and discard products. Through a series of workshops and knowledge exchange sessions with Philips Lighting, this paper identifies which design factors influence a consumer's tendency to retain their products for longer. These were distilled into a guiding framework for new product developersThe Emotional Durability Design Nineconsisting of nine themes: relationships, narratives, identity, imagination, conversations, consciousness, integrity, materiality, and evolvability. These nine themes are complemented by 38 strategies that help in the development of more emotionally engaging product experiences. We propose that the framework can be applied at multiple points during the new product development process to increase the likelihood that emotion building' features are integrated into an end product.
Author Keywords emotionally durable design; product longevity; consumer behavior; circular design; product design
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI)
EID WOS:000436570100260
WoS Category Green & Sustainable Science & Technology; Environmental Sciences; Environmental Studies
Research Area Science & Technology - Other Topics; Environmental Sciences & Ecology
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