Title |
E-Government Development in Bulgaria - Status-Quo, Comparative Study and Perspectives |
ID_Doc |
79166 |
Authors |
Prodanova, T; Dingley, K |
Title |
E-Government Development in Bulgaria - Status-Quo, Comparative Study and Perspectives |
Year |
2015 |
Published |
|
DOI |
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Abstract |
Bulgaria is going through an enormous change as it takes its place as a full member of the European Community and embraces new technology. E-government systems are part of the plans for future growth but there are infrastructural, organisational and legal issues to be solved, both of which are barriers to expansion. The e-government development actions for Bulgaria are set in the Roadmap to the e-Governance Development Strategy 2014-2020 in the Republic of Bulgaria in which all administrations providing public services are expected to deliver them online by the end of 2018. A comparative study on e-government development in both Bulgaria and the United Kingdom has been used to find out what the governments are doing to improve the electronic services provision. This should help identify priorities in the development of useful electronic services (e-services) in Bulgaria. This work also reviews some of the successful e-government projects which have recently been implemented in Bulgaria and have had very high value to the public and the Bulgarian economy. One of them is the Customs Agency's e-Portal and other two are the National Revenue Agency's Information system "Mutual assistance for collection" and the Data warehouse "Management information system". Adopted innovations, recent initiatives and best practices are also covered in the paper. Finally, the future perspectives and world tendencies enhancing innovative public services, SMART governance, open data and big data are discussed showing the way forward for the Bulgarian e-government. |
Author Keywords |
Bulgaria; e-government; e-services; innovations; e-administration; e-procurement development |
Index Keywords |
Index Keywords |
Document Type |
Other |
Open Access |
Open Access |
Source |
Conference Proceedings Citation Index - Science (CPCI-S) |
EID |
WOS:000361761400056 |
WoS Category |
Computer Science, Information Systems; Computer Science, Theory & Methods |
Research Area |
Computer Science |
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