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Scientific Article details

Title Internet and Online Governmental Services Use Divide: Evidence From Oman
ID_Doc 79344
Authors Martins, J; Al-Shekaili, H
Title Internet and Online Governmental Services Use Divide: Evidence From Oman
Year 2021
Published Social Science Computer Review, 39, 3
DOI 10.1177/0894439319865903
Abstract Based on a sample of 21,546 individuals and 5,224 households, we use multilevel probit models to analyze the divides in the use of the Internet and online governmental services in Oman. We also study the main self-reported reasons for not using the Internet. The results reveal that characteristics such as education, employment status, nationality, role in the household, or age influence the likelihood of using both the Internet and online governmental services. Gender is only a relevant explanatory variable in the Internet use case. Although a gender divide exists in the online governmental services use, it is explained by differences in other individual characteristics. No need, lack of basic Information and Communication Technology skills and illiteracy are the most common explanations for not using the Internet.
Author Keywords digital divide; Internet use; Oman; online services use; survey
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI)
EID WOS:000479432700001
WoS Category Computer Science, Interdisciplinary Applications; Information Science & Library Science; Social Sciences, Interdisciplinary
Research Area Computer Science; Information Science & Library Science; Social Sciences - Other Topics
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