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Title A Synergy Effect of Consumer Orientation and Disruptive Information on Choice in Remanufactured Products
ID_Doc 8011
Authors Chinen, K; Matsumoto, M; Chinen, A
Title A Synergy Effect of Consumer Orientation and Disruptive Information on Choice in Remanufactured Products
Year 2023
Published Sustainability, 15, 22
DOI 10.3390/su152215831
Abstract Consumers typically exhibit loyalty unless swayed by decisions rooted in rational choice theory, encompassing preferences, information, costs, and gains. Convincing newness-oriented consumers to shift beliefs and embrace 'like new' products, especially those drawn to novelty, is difficult. While consumer orientation might seem tied to purchase intention, this study delves into the potential of disruptive information to encourage consumers to revise their perceptions of remanufactured products that may have previously escaped their consideration. Doing so aims to enhance consumers' openness to embracing a circular economy. The research was conducted with a sample size of 1200 Japanese consumers. Remanufactured batteries were used as an illustrative example. The findings suggest that educating consumers through infographics could increase the acceptance of remanufactured batteries. We observed that when infographic information and consumer orientation work together, they produce a synergy effect, resulting in more impact than expected if they were considered separately. This approach could influence purchasing decisions and promote sustainability by emphasizing the economic and environmental benefits.
Author Keywords sustainable consumption; consumer perception; infographics; remanufactured batteries; electric vehicle; Japanese consumers; newness-oriented consumers
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI)
EID WOS:001121024100001
WoS Category Green & Sustainable Science & Technology; Environmental Sciences; Environmental Studies
Research Area Science & Technology - Other Topics; Environmental Sciences & Ecology
PDF https://www.mdpi.com/2071-1050/15/22/15831/pdf?version=1699615409
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