| Title | Cross-sectoral process modelling for smart city development |
|---|---|
| ID_Doc | 36056 |
| Authors | Dessai, A; Javidroozi, V |
| Title | Cross-sectoral process modelling for smart city development |
| Year | 2021 |
| Published | Business Process Management Journal, 27, 7 |
| Abstract | Purpose Integration of city systems is needed to provide flexibility, agility and access to real-time information for the creation and delivery of efficient services in a smart and sustainable city. Consequently, City Process Modelling (CPMo) becomes an essential element of connecting various city sectors. However, to date, there has been limited research on the requirements of an ideal CPMo approach and the usefulness of available Business Process Modelling (BPMo) approaches. This research develops a framework for CPMo to guide smart city developers when modelling city processes. Design/methodology/approach Data from literature analysis was gathered to derive capabilities of existing BPMo techniques. Then, semi-structured interviews were conducted to thematically and qualitatively explore the requirements, challenges and success factors of CPMo. Findings The interview findings offered 17 requirements to be addressed by a CPMo approach, along with several challenges and success factors to be considered when implementing CPMo approaches. Then, the paper presents the results of mapping these requirements against 12 existing BPMo capabilities, identified from the literature, concluding that a significant number of requirements (which are mainly related to inputs and visualisation) have been left unfulfilled by existing BPMo approaches. Hence, developing an innovative CPMo approach is necessary to address the components of unfulfilled requirements. Originality/value The innovative framework presented in this paper justifies the CPMo requirements, which are unexplored in existing SCD frameworks. Moreover, it will act as a guide for smart city developers, to model cross-sectoral city processes, helping them progress their SCD road map and make their cities smart. |
Similar Articles
| ID | Score | Article |
|---|---|---|
36793
|
Javidroozi, V; Shah, H; Feldman, G FABS: A Framework for Addressing the Business Process Change Challenges for Smart City Development(2023) | |
| 40973
|
Javidroozi, V; Shah, H; Feldman, G Urban Computing and Smart Cities: Towards Changing City Processes by Applying Enterprise Systems Integration Practices(2019) | |
| 45131
|
Javidroozi, V; Shah, H; Feldman, G Smart City Development: A Business Process-centric Conceptualisation(2019) | |
| 45157
|
Javidroozi, V; Shah, H; Cole, A; Amini, A Towards a City's Systems Integration Model for Smart City Development: A Conceptualization(2015) | |
| 39532
|
Bastidas, V; Reychav, I; Ofir, A; Bezbradica, M; Helfert, M Concepts for Modeling Smart Cities An ArchiMate Extension(2022)Business & Information Systems Engineering, 64, 3 | |
| 36273
|
Chaabane, M; Zaafouri, K; Rodriguez, IB Towards modeling a Service-Oriented application managing a Smart City using UML 2.x(2021) | |
| 40006
|
Muvuna, J; Boutaleb, T; Mickovski, SB; Baker, KJ Systems Engineering Approach to Design and Modelling of Smart Cities(2016) | |
| 44924
|
Budhiputra, PM; Putra, KP Smart City Framework Based On Business Process Re-Engineering Approach(2016) | |
| 45611
|
Muvuna, J; Boutaleb, T; Baker, KJ; Mickovski, SB A Methodology to Model Integrated Smart City System from the Information Perspective(2019)Smart Cities, 2, 4 | |
| 37986
|
Anihopoulos, L; Giannakidis, G Task-Based Process Modeling For Policy Making In Smart Cities(2016) |