| Title |
Smart City Development: A Business Process-centric Conceptualisation |
| ID_Doc |
45131 |
| Authors |
Javidroozi, V; Shah, H; Feldman, G |
| Title |
Smart City Development: A Business Process-centric Conceptualisation |
| Year |
2019 |
| Published |
|
| DOI |
10.5220/0007382203460353 |
| Abstract |
Smart city development has been proposed as a response to urbanisation challenges and changing citizen needs in the cities. It allows the city as a complex system of systems to be efficient and integrated, in order to work as a whole, and provide effective services to citizens through its inter-connected sector. This research attempts to conceptualise smart city, by looking at its requirements and components from a process change perspective, not a merely technology-led innovation within a city. In view of that, the research also gains benefits from the principles of smart city development such as systems thinking approach, city as a system of systems, and the necessity of systems integration. The outcome of this study emphasises the significance of considering a city as a system of systems and necessity of city systems integration and city process change for smart city development. Consequently, the research offers a city process-centric conceptualisation of smart city. |
| Author Keywords |
Smart Cities; Smart City Development; Business Process; Process Change; Systems Integration |
| Index Keywords |
Index Keywords |
| Document Type |
Other |
| Open Access |
Open Access |
| Source |
Conference Proceedings Citation Index - Science (CPCI-S) |
| EID |
WOS:000668111400040 |
| WoS Category |
Operations Research & Management Science |
| Research Area |
Operations Research & Management Science |
| PDF |
https://doi.org/10.5220/0007382203460353
|