| Title | An ICT governance analysis for the digital and smart transformation of Brazilian municipalities |
|---|---|
| ID_Doc | 43759 |
| Authors | Reis, LCD; Bernardini, FC; Ferreira, SBL; Cappelli, C |
| Title | An ICT governance analysis for the digital and smart transformation of Brazilian municipalities |
| Year | 2021 |
| Published | |
| Abstract | Brazilian municipalities face challenges to provide efficient public services to their local community. One reason is that cities in the country are different in geography, development, economics, education, and technology environments. In the context of digital transformation, cities are promoting innovative trends by adopting smart cities initiatives, in which Information and Communication Technology (ICT) represents a transversal enabler. Studies and frameworks were applied worldwide to characterize cities' smartness, but few focused on ICT governance, especially in subnational governments. From this perspective, this research, based on the fundamentals of digital government, ICT governance, and smart cities, analyzed ICT governance requisites and practices in fifteen Brazilian municipalities best ranked in the Smart City Connected index. The methodology procedures encompassed cities' official websites and transparency portals searches and information requests based on Brazilian Access Information Law. The results evidenced that most Brazilian cities lack a smart city program approach, several cities did not implement ICT governance mechanisms and were not compliant with the Information Access Law, and ICT governance was not conceived as active transparency in some cities portals. Future studies should focus on developing an ICT governance catalog practices for Brazilian's smart cities and a methodology for ICT governance open database as a smart city approach. |
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