| Title | The Importance of ICT in Local Governments: Results from a Survey on the Characterization of the ICT Function in Portugal |
|---|---|
| ID_Doc | 79315 |
| Authors | Ramos, LFM; Lameiras, M; Soares, D; Amaral, L |
| Title | The Importance of ICT in Local Governments: Results from a Survey on the Characterization of the ICT Function in Portugal |
| Year | 2021 |
| Published | |
| Abstract | This work presents the results of a project developed to characterize the role of ICTs in Portuguese municipalities, providing a picture of the efforts and successes reached using ICTs to improve their internal functioning and their interaction with the residents. Results here presented refer to some of the technical aspects surveyed among all 308 Portuguese municipalities. The findings encompass a comprehensive description of the ICT function in terms of seven dimensions, covering the characterization of the municipality, financial resources allocated to the ICT function, ICT infrastructure, organization and governance of the ICT function, digital applications and services, and regulations and guidelines. Globally, data show how vital the ICT function is for the Portuguese cities, but also reveal how much it can improve, with many aspects to enhance and promote. |
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