| Title |
The case for a design-led, end-user focused airport noise management process |
| ID_Doc |
18372 |
| Authors |
Heyes, G; Hooper, P; Raje, F; Sheppard, J |
| Title |
The case for a design-led, end-user focused airport noise management process |
| Year |
2021 |
| Published |
|
| DOI |
10.1016/j.trd.2021.102847 |
| Abstract |
Designing and implementing noise management actions is complex, with research showing that airports tend to develop such actions in an inconsistent manner, rather than through robust processes based on a rich evidence base, and that aim to deliver targeted outcomes, through evaluable interventions. This article presents some key airport noise management challenges, and proposes that a framework to guide noise managers in the development of management actions may enhance their capacity to respond to noise management challenges. The paper presents the concept of Design Thinking, a popular user-centric and iterative problem-solving approach. We argue that Design Thinking can play a key role in guiding noise managers through a series of propositions that lay the ground for future research to provide airports with the best possible guidance with which to develop - and implement - effective noise management actions. |
| Author Keywords |
Design thinking; Airport noise; Noise management; Innovation; Balanced approach; Human-centred design |
| Index Keywords |
Index Keywords |
| Document Type |
Other |
| Open Access |
Open Access |
| Source |
Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI) |
| EID |
WOS:000663441700007 |
| WoS Category |
Environmental Studies; Transportation; Transportation Science & Technology |
| Research Area |
Environmental Sciences & Ecology; Transportation |
| PDF |
https://doi.org/10.1016/j.trd.2021.102847
|