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Title How Do Institutional and Technological Innovations Influence the Smart City Governance? Focused on Stakeholder Satisfaction and Crime Rate
ID_Doc 36657
Authors Bokhari, SAA; Seunghwan, M
Title How Do Institutional and Technological Innovations Influence the Smart City Governance? Focused on Stakeholder Satisfaction and Crime Rate
Year 2024
Published Sustainability, 16, 10
DOI 10.3390/su16104246
Abstract Effective institutional and technological development are key to governance in smart cities. This study investigates the fundamental complexities of institutional and technological innovations in smart cities. A city's innovation capabilities depend significantly on its technology and implementation capacity. This study suggests that institutional and technological innovation serve a role that moderates the relationships between smart city governance, stakeholder satisfaction, and crime rate. Multiple regression models were developed by surveying 496 Pakistani citizens with a questionnaire. Using stakeholders and innovation theories, analyzing the relationships between smart governance, stakeholder satisfaction, and city crime rates reveals a moderating role of institutional and technological innovation. The findings showed that institutional and technological innovations have strengthened the stakeholder satisfaction level while weakening the crime rate in a smart city.
Author Keywords smart city governance; institutional innovation; technological innovation; stakeholders' satisfaction; crime
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Science Citation Index Expanded (SCI-EXPANDED); Social Science Citation Index (SSCI)
EID WOS:001231551900001
WoS Category Green & Sustainable Science & Technology; Environmental Sciences; Environmental Studies
Research Area Science & Technology - Other Topics; Environmental Sciences & Ecology
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