| Title |
Trust Management of Smart Service Communities |
| ID_Doc |
42131 |
| Authors |
Al-Hamadi, H; Chen, IR; Cho, JH |
| Title |
Trust Management of Smart Service Communities |
| Year |
2019 |
| Published |
|
| DOI |
10.1109/ACCESS.2019.2901023 |
| Abstract |
In this paper, the notion of a smart service community is proposed to address the grand challenge of a huge number of the Internet-of-Things (IoT) devices providing similar services in a smart city environment (e.g., parking, food, healthcare, transportation, and entertainment). We propose that a smart service community be built as a cloud utility accessible via a mobile application installed in user-owned IoT devices, such as smartphones. The cloud utility provides cloud-based interfaces, including registration, service satisfaction reporting, recommender credibility reporting, and service recommendation, with the goal of recommending the best service providers based on a user's specified service performance criteria. The trust-based service management techniques, utilizing the IoT-assisted technology, are developed to automatically measure service ratings and recommender credibility ratings, and compute one-to-one subjective trust scores to allow a user to select the best service providers among all. The feasibility of the proposed approach is demonstrated over contemporary service ranking systems using a smart food service community for which the major performance metric is the service wait time. |
| Author Keywords |
Smart service community; trust management; collusion attack; smart city; Internet-of-Things (IoT); service management |
| Index Keywords |
Index Keywords |
| Document Type |
Other |
| Open Access |
Open Access |
| Source |
Science Citation Index Expanded (SCI-EXPANDED) |
| EID |
WOS:000461555000001 |
| WoS Category |
Computer Science, Information Systems; Engineering, Electrical & Electronic; Telecommunications |
| Research Area |
Computer Science; Engineering; Telecommunications |
| PDF |
https://ieeexplore.ieee.org/ielx7/6287639/8600701/08649572.pdf
|