| Title | Smart City Development: A Business Process-centric Conceptualisation |
|---|---|
| ID_Doc | 45131 |
| Authors | Javidroozi, V; Shah, H; Feldman, G |
| Title | Smart City Development: A Business Process-centric Conceptualisation |
| Year | 2019 |
| Published | |
| Abstract | Smart city development has been proposed as a response to urbanisation challenges and changing citizen needs in the cities. It allows the city as a complex system of systems to be efficient and integrated, in order to work as a whole, and provide effective services to citizens through its inter-connected sector. This research attempts to conceptualise smart city, by looking at its requirements and components from a process change perspective, not a merely technology-led innovation within a city. In view of that, the research also gains benefits from the principles of smart city development such as systems thinking approach, city as a system of systems, and the necessity of systems integration. The outcome of this study emphasises the significance of considering a city as a system of systems and necessity of city systems integration and city process change for smart city development. Consequently, the research offers a city process-centric conceptualisation of smart city. |
| https://doi.org/10.5220/0007382203460353 |
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