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Title Cross-departmental collaboration in one-stop service center for smart governance in China: Factors, strategies and effectiveness
ID_Doc 78936
Authors Liu, XP; Zheng, L
Title Cross-departmental collaboration in one-stop service center for smart governance in China: Factors, strategies and effectiveness
Year 2018
Published Government Information Quarterly, 35, 4
DOI 10.1016/j.giq.2015.12.001
Abstract Cross-departmental collaboration is considered a critical means for government to solve complex public issues. By studying a one-stop service center in China, this paper examines the influencing factors, strategies and effectiveness of government cross-departmental collaboration. The study finds that, besides variables that have been found in existing studies, the effectiveness of cross-departmental collaboration in China is also affected by administrative reform and personal relations among officials and staff. (C) 2015 Elsevier Inc. All rights reserved.
Author Keywords One-stop service center; Cross-departmental collaboration; Public service; Factor; Strategy; Effectiveness
Index Keywords Index Keywords
Document Type Other
Open Access Open Access
Source Social Science Citation Index (SSCI)
EID WOS:000656488100006
WoS Category Information Science & Library Science
Research Area Information Science & Library Science
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