Title |
User Acceptance of Technology: Statistical Analysis of Training's Impact on Local Government Employees' Perceived Usefulness and Perceived Ease-of-Use |
ID_Doc |
79089 |
Authors |
Falco, E; Stylianou, C; Martinez, G; Kleinhans, R; Basso-Moro, S; Neophytou, H |
Title |
User Acceptance of Technology: Statistical Analysis of Training's Impact on Local Government Employees' Perceived Usefulness and Perceived Ease-of-Use |
Year |
2020 |
Published |
International Journal Of Electronic Government Research, 16, 3 |
DOI |
10.4018/IJEGR.2020070105 |
Abstract |
This article investigates how training public officials from two municipalities in Spain and Cyprus with new technologies affects three dependent variables: level of understanding of the technological innovation being introduced, its perceived usefulness, and its perceived ease-of-use. The tests to determine the impact of training were carried out by means of a self-constructed questionnaire within a repeated measure experimental design. The results demonstrate that the three variables are indeed positively affected by the training sessions to users from both municipalities. Consequently, training plays a vital role in encouraging government employees and administrators to accept, adopt and utilize e-government technologies. |
Author Keywords |
Electronic Governance; Electronic Government; Perceived Ease-of-Ease; Perceived Usefulness; Smart Governance; Social Media; User Acceptance |
Index Keywords |
Index Keywords |
Document Type |
Other |
Open Access |
Open Access |
Source |
Emerging Sources Citation Index (ESCI) |
EID |
WOS:000595350000005 |
WoS Category |
Information Science & Library Science |
Research Area |
Information Science & Library Science |
PDF |
https://repository.tudelft.nl/islandora/object/uuid%3Acd924396-6f45-4f48-b854-1ee13be061a5/datastream/OBJ/download
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