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Title Constructing a sustainable service business model An S-D logic-based integrated product service system (IPSS)
ID_Doc 65502
Authors Liu, CH; Chen, MC; Tu, YH; Wang, CC
Title Constructing a sustainable service business model An S-D logic-based integrated product service system (IPSS)
Year 2014
Published International Journal Of Physical Distribution & Logistics Management, 44.0, 1-2
Abstract Purpose - The purpose is to conceptually construct a service-dominant (S-D) logic-based integrated product service system (IPSS) business model. Design/methodology/approach - The model is constructed through literature reviews and inferences. Findings - IPSS model is in compliance with the ten fundamental premises of S-D logic as well as conforming to triple bottom lines of sustainability. Research limitations/implications - To convert a firm from goods-centric model to service-centric IPSS model is not easy. There are quite a few challenges to be overcome. Practical implications - There are many successful cases adopting service-centric business model. The key success factors are to be identified in the future studies. Originality/value - It is the first paper discussing the sustainability of IPSS model and its relationship with S-D logic.
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